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Career Opportunities at Malta Public Transport – Submit Your CV Today!.
| Organization Name | Malta Public Transport |
| Job Location | Malta, Europe |
| Nationality | Selective (Update) |
| Experience | Mandatory |
| Benefits | As Per Country Law |
| Last Updated | 09/08/2023 |
Key Responsibilities include but are not limited to:
- Perform mechanical repairs on our fleet;
- Depending on the level of experience, perform diagnostics on vehicle breakdowns, and perform preventive and corrective works whilst coordinating with the supervisor on duty;
- Proper use and care of diagnostic equipment and tools;
- Ensure that diagnostics and repairs performed are safe, reliable, and in line with company safety standards;
- Fill out job cards or any other documentation related to the job to fully assure traceability;
- Assist management to ensure the workspace is kept safe and clean, including proper waste management;
- Comply with company policies such as security, health and safety, data protection, quality assurance, etc.;
- Follow the Team Supervisor’s instructions;
- Carry out other duties that can be allocated or delegated by Management.
Selected candidates will be required to work shifts between Monday and Sunday on a roster basis.
Requirements:
- Three (3) years of working experience in the maintenance and repair of vehicles;
- Maintenance and repair of heavy vehicles;
- Ability to work in a team and with minimum supervision;
- Have good problem-solving and communication skills;
- Ability to communicate in either Maltese and/or English.
Interested candidates are kindly requested to submit their CVs by e-mail to the Human Resources team at recruitment@publictransport.com.mt.
ELECTRICIAN
Key responsibilities:
- Technical duties: general maintenance and repairs on starters, alternators, light body (exterior and interior) repairs;
- Fill in work orders and follow-up requests sent to the storehouse;
- Perform diagnostics on vehicle electrical breakdowns and incidences and preventive and corrective works;
- Carry out general maintenance, service, and repairs duties on electrics efficiently;
- Ensure that vehicles on which s/he has made diagnostic and repairs are safe and reliable, and fulfill government standard requirements;
- Filling out job cards or any other documentation related to the job to fully assure traceability;
- Ensure effective cleaning and organization of work areas and tools at all times, including hazardous wastes management;
- Ensure compliance to policies namely security, health and safety, data protection, quality assurance, and eco-friendly established in the area of responsibility;
- Follow the Team Supervisor's instructions;
- Carry out other duties that can be allocated or delegated by Management.
Requirements:
- A post-secondary level of education;
- Three (3) years of working experience in electrical maintenance and repair of industrial vehicles with Euro 6 engines;
- Experience working on diesel engines, trucks, and buses;
- Intermediate level in either English or Maltese (verbal & written);
- Must be organized and able to coordinate and communicate well with others;
- Ability to work in a team and on own initiative;
- Have problem-solving skills.
The selected candidate will be required to work shifts between Monday and Sunday on a roster basis, including night shifts.
Interested candidates are kindly requested to submit their CVs by e-mail to the Human Resources team at recruitment@publictransport.com.mt
BUS DRIVERS
Key Responsibilities include but are not limited to:
- Safeguard the passengers’ safety, assist and accommodate the passengers as they board and leave the bus by our safety procedures;
- Ensure compliance with the company’s policies for health and safety, risk prevention, data protection, quality, and environmental control within the sphere of his/her duties;
- Cooperate/coordinate with the Service Supervisor (or any other person assigned by the Company) in other tasks as deemed necessary;
- Collect ticket fares and check that the tickets are valid;
- Scan the passengers’ Tallinja cards and ensure passengers have the correct Tallinja pass when boarding the bus;
- Carry out the route as per the itinerary and in the expected timeframe;
- Communicate to the Control Room any incidence/problem that happened during the service and any data or information related to the safety and complaints of the passengers;
- Check the technical condition of the vehicle and the equipment on board using daily (routine) checks, identifying in the defect sheet any possible anomalies/abnormalities;
- Hand-over of the daily collected cash (money) together with the invalid (null) tickets and the defect sheet when finishing the duty.
Requirements:
- Local Driving license required: European Category B and/or D and CPC (Certificate of Professional Competence);
- Ability to communicate in English or Maltese;
- Basic level of education;
- Pass a medical examination and driving assessment;
- Clean police record;
- Required to work early morning, late evening, and weekend shifts on a roster basis which is published four weeks in advance;
- Applicants with a B license will be required to sit for a driving test conducted by local authorities in Malta.
Benefits:
- Performance bonus of up to €600 annually;
- Other allowances;
- Collective Agreement;
- Continuous training and career development;
- Private Health Insurance;
- Free public transport for the employee and immediate family (husband/wife/partner and child/children).
Interested candidates are kindly requested to submit their CVs by e-mail to the Human Resources team at recruitment@publictransport.com.mt
CUSTOMER EXPERIENCE EXECUTIVE
Key responsibilities Include but are not limited to:
- Collaboratively set service improvement standards, and performance indicators, and implement action plans and audit procedures.
- Recognize potential complaint situations and make effective steps to avoid and/or resolve these situations.
- Acting proactively rather than reactively to any potential problems which could possibly result in complaints.
- Identify and meet the needs of our customers.
- Take appropriate corrective actions on identified problems
- Assist Area Managers with process improvements, coaching, or training requirements of their respective teams where necessary.
- Look critically at issues to see how things can be done better. Use critical thinking to observe and spot patterns with confidence to make decisions.
- Monitor, interpret, and report on mystery/customer feedback and identify areas for improvement.
- Periodically perform Customer Experience and Customer Information Inspection Reports; amongst other aims, to confirm maintenance and updates to signage and digital customer information.
- Prepare a monthly summary report on Customer Experience, Customer Service, and Customer Information.
- Responsible for the overall content management of internet review sites.
- Demonstrate excellent control of all operating costs in line with set targets.
- Following up to ensure that action has been taken on customer complaints to the customers’ satisfaction.
- Undertake such tasks, activities, or other duties as may be required or assigned as appropriate to the grade.
- Perform bi-weekly visits to all terminus and main hubs pointing out areas that need to be improved from a customer and operational point of view
- Define, together with the Communication Department, the information to be shown at Terminus and main hubs
- To carry out quarterly audits analyzing the compliance with the contract in terms of buses and drivers' appearance
Requirements
- Professional qualification in Customer Experience, Marketing, Business, or other relevant discipline.
- Fluency in the English language, both written and oral.
- Minimum of 2 years experience in a responsible position, including experience in Business Consumer Customer Experience, or Marketing.
- Experience in Transport will be considered an asset.
- High energy and drive to work in a dynamic and challenging environment.
- Assertiveness and persuasiveness.
- Good aptitude for managing change and reviewing and optimizing processes and procedures.Good experience in resolving issues quickly
- Passionate for service excellence.
- Ability to handle multiple tasks.
- Proven team player with excellent collaboration skills.
Interested candidates are kindly requested to submit their CVs by e-mail to the Human Resources team on recruitment@publictransport.com.mt
MECHANICAL ENGINEER
- Give technical support and advice to management and workshop personnel on fleet management-related matters to sustain a continuous improvement program and quality control.
- Identification of technical and operational solutions to existing problems in the workshop processes and on the fleet
- Prepare technical reports to assist management in taking the required informed decisions
- Prepare improvement proposal reports based on technical analysis.
- Assist the technical department to plan and execute campaigns, reforms, and other improvements as required to reach department targets.
- Work closely with the workshop manager to finetune the fleet inspection plan to reduce breakdowns and increase the mean time between failures (MTBF).
- Receiving training from manufacturers, relaying the information to subordinates, and leading the training program for workshop personnel.
- Work closely with workshop supervisors to take prompt technical decisions.
Requirements:
- Warranted Mechanical Engineering with 3 years of working experience.
- Preferably having working experience in the maintenance and repair of industrial machinery or heavy vehicles.
- Good organization skills and adaptability.
- Good diagnostics, problem detection, and problem-solving skills.
- Analysis of complex mechanical/electrical incidents and definition of a long-term solution.
- Ability to work in a team and to promote teamwork.
- Ability to provide guidance to colleagues on technical matters.
- Leadership and management skills.
- General analytical skills.
Interested candidates are kindly requested to submit their CVs by e-mail to the Human Resources team on recruitment@publictransport.com.mt
ELECTRICAL ENGINEER
- Give technical support and advice to management and workshop personnel on fleet management-related matters to sustain a continuous improvement program and quality control.
- Identification of technical and operational solutions to existing problems in the workshop processes and on the fleet.
- Prepare technical reports to assist management in taking the required informed decisions.
- Prepare improvement proposal reports based on technical analysis.
- Assist the technical department to plan and execute campaigns, reforms, and other improvements as required to reach department targets.
- Work closely with the workshop manager to finetune the fleet inspection plan to reduce breakdowns and increase the mean time between failures (MTBF).
- Receiving training from manufacturers, relaying the information to subordinates, and leading the training program for workshop personnel.
- Work closely with workshop supervisors to take prompt technical decisions.
Requirements:
- Warranted Electrical Engineering with 3 years of working experience.
- Preferably having working experience in the maintenance of industrial machinery or heavy vehicles.
- Good organization skills and adaptability.
- Good diagnostics, problem detection, and problem-solving skills.
- Analysis of complex electrical incidents and definition of long-term solutions.
- Ability to work in a team and to promote teamwork.
- Ability to provide guidance to colleagues on technical matters.
- Leadership and management skills.
- General analytical skills.
Interested candidates are kindly requested to submit their CVs by e-mail to the Human Resources team on recruitment@publictransport.com.mt
Quality & Safety Manager
Key responsibilities Include but are not limited to:
- Lead the development, coordination, and monitoring of strategic and operational plans to improve health and safety standards and reduce accidents for employees, passengers, and other road users.
- Take an active and visible leadership role in promoting the highest health and safety standards at all times, including communication and awareness campaigns.
- Establish and update/improve policies and procedures relating to health and safety, environmental and quality standards across the organization.
- Coordinate with all departments, especially HR and Training department, to ensure key health and safety topics are covered in the Company Induction, Departmental Induction, and Initial/Periodic Driver Training, and update as necessary.
- Carry out internal audits, checks, and reviews to ensure compliance with established policies and procedures and immediately discuss any shortcomings with the department concerned including a plan to address these areas.
- Coordinate the continuous certification of various ISO standards including the preparation of various related reports, management reviews, and following up on non-conformities.
- Carry out internal audits on ISO standard requirements.
- Carry out alcohol and drug tests on employees as may be required.
- Coordinate the proceedings of the organization’s Safety Committee.
- Investigate accidents as may be necessary to establish cause and identify improvements to mitigate risk.
- Carry out risk assessments across the organization to identify areas where improvements can be implemented to mitigate risk and monitor the implementation of recommendations by the respective departments.
- Research and promote the use of technology to reduce risk and improve health and safety, environmental and quality standards.
- Ensure that the organization has up-to-date and accurate information relating to safety and accidents.
- Continuously assess data, KPIs, and accident information to identify trends, areas for improvement, training and development opportunities, and any other preventive or corrective measure that can improve health and safety, environmental and quality standards.
- Coordinate cross-departmental projects aimed at improving environmental standards within the organization.
- Conduct business re-engineering reviews on existing and new policies and processes to improve health and safety, environmental, and quality standards.
- Prepare reports as may be required by the General Manager from time to time.
Requirements
- Have an advanced level of education (Health & Safety background).
- Experience using MS applications; MS Excel, MS Word. Preferably with an ECDL qualification.
- Hands-on experience in Health & Safety department will be considered an asset.
- High level of confidentiality, tact, and diplomacy.
- Strong communication skills, both written and verbal – English and preferably Spanish.
- Excellent administrative skills.
- Problem-solving skills.
- Ability to work as part of a team.
- Ability to work accurately, with attention to detail.
Interested candidates are kindly requested to submit their CVs by e-mail to the Human Resources team on recruitment@publictransport.com.mt
Stores & Procurement Clerk
Key responsibilities Include but are not limited to:
- Raising and finalization of RFQs
- Track the status of requisitions and orders.
- Compare prices, specifications, and delivery dates to determine the best bid among potential suppliers.
- Assist in the selection of appropriate suppliers and contractors, to promote good procurement practice with due regard to sustainability, ethical purchasing standards, and costings.
- Work with internal stakeholders to determine and finalize procurement needs, quality, and delivery requirements.
- Create and placing of Purchase Orders.
- Monitor, evaluate, and improve supplier performance continuously.
- Monitor delivery times to ensure SLC is met.
- Assist Logistics in coordinating shipments and receiving supplies in the Stock System.
- Participate in Weekly Stock takes and other Stock Control activities.
- Assist in managing warranty claims, submit claims with suppliers and manufacturers, and ensure appropriate action is taken.
- Perform any other day-to-day administrative duties as required from time to time.
- Carry out duties assigned by the Manager.
Requirements
- Ordinary level standard of education.
- ECDL Qualified
- 2 years experience working in a similar role
- Team player
- Strong communication skills, both written and verbal in English.
- Good administrative skills
- Flexibility and willingness to learn
- MS Computer literate
- Extensive Knowledge of Excel
- Sound knowledge of principles of procurement and strategic sourcing
- Negotiation Skills
- Time Management
Interested candidates are kindly requested to submit their CVs by e-mail to the Human Resources team on recruitment@publictransport.com.mt
Transport Planner
Key responsibilities Include but are not limited to:
- Perform all the operational simulations of the allocation of resources, both drivers and buses, to the different services defined, making proposals for better optimization of those resources.
- Proper allocations of buses to services, following the rules defined, and ensuring the proper allocation from a maintenance point of view.
- Ensure that drivers are being allocated to duties within the safety parameters defined by the Company.
- Use the scheduling and allocating program (GOAL) and/or other technical tools that can be implemented in the area.
- Studying the transport network, grouping the routes by areas or geographical areas to get a better understanding.
- Issue regular reports including specific KPIs to study the detailed performance of individual routes or groups of routes at different times of the day, the week, the year, etc.
- Study the efficiency of routes from a company, driver, and customer point of view, including punctuality, traffic management, safety, and other considerations of each route.
- Work closely with the Depot managers, Service Manager, and Transport Network Executive to be able to implement quick solutions where necessary to improve route efficiency.
- Assist the planning team with the finalization process for the publishing of Duty Boards.
- Prepare reports that are necessary in the scope of their competencies, that are requested by the immediate superior.
- Manage the service most efficiently and effectively.
- Manage the information received efficiently and confidentially.
- Keep appropriate relations with IT suppliers to ensure that the IT equipment is always up to date.
- Attend and solve issues that are given throughout the day according to the level of responsibility.
- Ensure compliance and security policies, risk prevention, data protection, quality, and environment policies are established in the field of occupation and responsibilities.
- Cooperate with the Planning Manager and Operations Director in all the tasks that are required.
Requirements
- Degree related to Mathematics and/or Statistics.
- Proficient in both written and verbal English
- Experience in the management of transport networks will be considered an asset
- Knowledge of IT tools.
- Knowledge of advanced Excel.
- Highly organized
- Results-oriented with methodical skills
- Able to communicate effectively
- Analytical skills
- Ability to self-manage to meet deadlines
How to Apply for Malta Public Transport Job Vacancies?
- If you are interested in any of the positions, please send your CV to the attention of the Human Resources Department on recruitment@publictransport.com.mt
- Candidates are requested to go through the details given on the official website for each post before applying.
- Candidates must ensure that they satisfy the qualification and relevant experience as specified there. No other modes will be accepted
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